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Your WhatsApp never goes unanswered again — even at 3am.

AI responds to your customers, never inventing what it doesn't know — and you always know who replied. Free to start.

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No credit card · Permanent Free plan Support in English GDPR — EU servers AI models on European servers

Cliente (WhatsApp)Verificado

Canal WhatsApp • Atendimento Ativo

Olá, boa tarde! É possível agendar uma demonstração ou saber os preços para a minha empresa?

14:32

Tempo de Resposta

< 2 Segundos

Conformidade Total

RGPD & Servidores na UE

The next generation of business communication

AI and humans — better together

Your team doesn't need to reply to every incoming message. AI handles what's repetitive. Your people handle what's human.

Built from the ground up by Descomplicar®, a Portuguese agency. No third-party dependency, data in Europe.

AI handles the routine

Answers FAQs, qualifies leads, and books meetings while your team rests. Zero unanswered messages.

Your team focuses on what matters

When conversations need empathy and human judgment, AI hands off — with full context preserved.

Everything in one inbox

WhatsApp, SMS, email, Instagram and webchat in one place. No app switching, no lost context.

Why WhatsApp changes the game — channel data

95%

WhatsApp open rate

Meta data, 2024

3×

More replies than email

Business Messaging Report

58%

Prefer messages over calls

Meta Business Study

Designed for every industry

Set up in 15 minutes100% free plan, no credit card required.No long-term commitment

One single dashboard for all conversations

Eight channels. One single inbox.

WhatsApp, SMS, Email and more — without switching between apps to reply to a customer.

Baileys (QR, free) or the official Cloud API — your business chooses.

SMS

Sends via a real SIM card, with no aggregator cost.

Email

All your company emails in the same dashboard as WhatsApp.

Instagram

Replies to direct messages without leaving the platform.

A dedicated bot for your business.

Messenger

Replies to the company's Facebook from the same place.

Web Widget

Chat on your website, connected to an AI agent in minutes.

coming soon

Voice

Calls answered by AI — in development.

How it works

Three steps. No technical team required.

Stop depending on a single person — or a single phone — to respond to your customers.

1Connection

Connect a channel in minutes

WhatsApp via QR code, the official Cloud API, or any of the other 7 channels. No Meta approval, no contracts — your business is operational the same day.

2Artificial Intelligence

Set up the AI agent by talking

Aria asks the essentials about your business and sets up the profile, brand voice and knowledge base — no technical team needed.

3Collaboration

Your business is operating 24 hours a day

It responds, qualifies and schedules at any hour. You keep track of everything and can take over any conversation whenever you want — you never lose control.

Integrated E-Commerce

Sync with WooCommerce, PrestaShop and Shopify.

Connect your online store in minutes and automate customer relations. The AI accesses real-time data to provide quick support and recover abandoned sales.

ShopifyWooCommercePrestaShop

Explore e-commerce solutions

Stock Check

The agent answers questions about item availability, sizes, and colors in real-time.

Abandoned Carts

Send automated recovery reminders and boost conversions via WhatsApp.

Order Status

Automated order follow-up with links to track the shipment.

Automated Alerts

Automatic notifications for payment confirmed, dispatch, and delivery of the purchase.

Features

Everything your business needs to communicate better

Unified Inbox

WhatsApp + SMS + Email + Webchat in one place

Every customer message lands in a single inbox. No switching apps.

AI Agents

AI agents with knowledge base

Upload your catalog, price list and FAQ. The agent learns and replies automatically, 24 hours a day.

Automation

Visual flow automation

Build drag-and-drop flows: welcome messages, automatic qualification, escalation to the right team.

SMS Gateway

Android SMS Gateway — no Twilio costs

An old Android phone + the SIM card you already have = a working SMS gateway. Normal carrier costs only.

Campaigns

Mass campaigns with 95% open rate

Campaigns segmented by customer type, purchase history or behaviour. Analyse results in real time.

Pipelines

Kanban pipelines to manage opportunities

Drag conversations between sales funnel stages. Assign tasks, set deadlines, track progress.

Use cases

WhatSMS adapts to your industry

From clinics to agencies, every sector has different challenges. WhatSMS solves them on a single platform.

Clinics & Healthcare

Zero missed appointments

Automatic WhatsApp bookings, reminders 24h before, post-visit follow-up. Your clinic reduces no-shows without overloading reception.

Retail & E-commerce

Informed customers, fewer returns

Order notifications, real-time tracking, segmented promotions. Customers always know where their purchase is — without calling support.

Real Estate

Qualify leads while your team sleeps

The AI agent filters, qualifies and books visits — your team only shows up for serious leads. Less time wasted, more deals closed.

Restaurants

Bookings without phone calls

WhatsApp for reservations, automatic confirmations, digital menus and last-minute deals. Full house without overloading the team.

B2B Services

Support without queues

Automatic tickets, AI triage, human escalation only when needed. Your customer gets an immediate reply — any time.

Marketing Agencies

Run 10 clients like it's 1

Full white-label, sub-accounts, individual reports per client. Your agency scales without multiplying operational load.

Retail Healthcare Real Estate Restaurants E-commerce B2B Services Education Insurance Automotive Hospitality Agencies Logistics

Not an SMB? We have your path too.

Are you an agency?

Full white-label, unlimited sub-accounts, your brand — never ours.

See for agencies

Need an API?

API v3, SDK, webhooks. No sales calls, just documentation.

View documentation

Lost your platform?

Assisted migration, without losing your contacts or history.

See migration

Pricing

Simple pricing. No surprises.

Start free. Upgrade when it makes sense for your business.

MonthlyYearly -20%

Free

Get started at no cost, no credit card required.

0€/month

1 user
300 contacts
100 AI credits/month
1 channel: WhatsApp or Web Widget
"Powered by WhatSMS" footer

Create your free account

Starter

For small businesses looking to start automating.

49€/month

3 users
2,000 contacts
2 WhatsApp channels
5,000 msgs/month
500 AI credits
Unified Inbox
1 AI Agent
3 automation flows
Email support

Choose Starter

Pro

The complete solution for growing businesses.

99€/month

10 users
10,000 contacts
5 WhatsApp channels
25,000 msgs/month
2,000 AI credits
Everything in Starter
5 advanced AI agents
Unlimited flows
5 Kanban pipelines
Priority support

Choose Pro

Agency

For agencies managing multiple clients.

249€/month

Unlimited users
Unlimited contacts
Unlimited channels
Unlimited messages
Unlimited AI
Full White-label
Client sub-accounts
API & Webhooks
Dedicated account manager
Guaranteed SLA

Choose Agency

Cancel anytime Instant Upgrade/Downgrade 30-day money-back guarantee

Available Add-ons

Expand the platform as your business grows.

SMS Gateway

SMS via Android or carrier

4.9€/month

Extra WhatsApp

Additional WhatsApp session

9.9€/month

AI Voice

Phone calls with an AI Agent, billed in AI credits

from €0.09/min

API v2 Access

REST API + webhooks + SDK

9.9€/month

Knowledge Base

Extra RAG storage (pgvector)

9.9€/month

Flow Builder

Unlimited automations & flows

14.9€/month

AI Agents

Additional agents with premium models

19.9€/month

White Label

Logo, domain and custom colors

29.9€/month

Multi-Tenant

Manage multiple clients in one account

49.9€/month

FAQ

Frequently asked questions — answered directly

No. WhatSMS was built for business owners and managers, not developers. The setup wizard guides your team step by step and the AI assistant helps whenever needed.

Less than 15 minutes. Create the account, connect WhatsApp via QR code, configure the first automatic reply, and start receiving messages.

Yes. WhatSMS uses a direct connection via Android device, which works within WhatsApp's personal-use terms. This approach is widely used by small businesses worldwide. For very high volumes or use with the official API, we also have that option available.

The risk of blocking exists if the number is used for unsolicited bulk sending (spam). WhatSMS is built for legitimate communication with customers who have contacted you or consented. Following the best practices we share during onboarding, the risk is minimal.

Yes. Your customers' data is stored on European servers. We provide a Data Processing Agreement (DPA), a clear privacy policy, and tools to respond to data access or deletion requests.

If you use another messaging platform, we can help migrate conversation history and automation settings. If you're starting from scratch, the onboarding wizard has everything you need. The typical process takes less than an afternoon.

Yes. WhatSMS offers a 100% free plan, no credit card required. You can use the core features for free and upgrade to paid plans whenever it makes sense for your business.

Every plan includes email and chat support on business days. The Agency plan includes priority support with replies within 4 hours. We also have detailed documentation and onboarding videos.

Yes. Use your existing personal or business number. You don't need a new number nor Meta approval.

Yes. You can connect both regular WhatsApp and WhatsApp Business. For companies that need the official Meta API, we also have that integration available.

Yes. No long-term contracts, no penalties. Cancel whenever you want and your data remains available for export for 30 days.

WhatsApp, SMS (via Android gateway), Instagram DM, Telegram, Facebook Messenger, Email and Web Chat. All in one unified inbox.

Your business responding 24 hours a day — without losing control, without losing the customer.

Set up your company's WhatsApp in 15 minutes. Start with our 100% free plan, no credit card required. Cancel or upgrade anytime.

Start now, for free Talk to our team

✓ GDPR · EU servers✓ Multilingual support✓ No mandatory contract